Contact Facilities, BPO, Inside Gross sales, Fintech, Retail, Voice enabled purposes
About Behavioral Indicators
AI-Mediated Conversations(AI-MC) is an automatic name routing answer that makes use of emotion AI and voice information to match the client to the best-suited agent to deal with the precise name. This match relies on profile information and our superior algorithms developed from years of analysis and expertise in NLP and behavioral sign processing. Regardless of the goal, there may be all the time a catalyst that will enable either side to achieve the specified outcome. That contributing issue is often a easy and naturally occurring human course of: the affinity or rapport developed between individuals. No matter the kind of enterprise communication (gross sales name, help, assortment), it can all the time be an interplay between actual people, the place hardly ever is the affinity an identical between two pairs of individuals.
In the meantime, our Oliver API is the engine that empowers AI-MC and all different integrations(Genesys, Uniphore,..) that want to include Emotion AI capabilities.
Pricing is dependent upon contact heart dimension, seats or API utilization
Free Trial obtainable.
Sure, Behavioral Indicators provides API entry
Behavioral Indicators Often Requested Questions
Q: What sorts of customers and group sorts does Behavioral Indicators work with?
Behavioral Indicators works with these customers and group sorts: Mid Measurement Enterprise, Small Enterprise, Enterprise, Freelance, Nonprofit, and Authorities.
Q: What languages does Behavioral Indicators help of their product?
Behavioral Indicators helps these languages: English, German, Greek, Italian, Korean, Portuguese, Russian, Spanish, and Turkish.
Q: What sort of help choices does Behavioral Indicators supply?
Behavioral Indicators provides help by way of 24/7 stay help.
Q: What different purposes or providers does Behavioral Indicators combine with?
Behavioral Indicators integrates with: Genesys Cloud and Uniphore.
Q: Does Behavioral Indicators have an API?
Sure, Behavioral Indicators has an API.
Q: What sort of coaching does Behavioral Indicators present?
Behavioral Indicators gives coaching within the type of documentation, in particular person, and movies.
Q: Does Behavioral Indicators supply a free trial?
Sure, Behavioral Indicators provides a free trial.
Q: What pricing for help is on the market for Behavioral Indicators?
Behavioral Indicators provides help included with buy.
Q: What pricing for coaching is on the market for Behavioral Indicators?
Behavioral Indicators provides coaching included with buy.